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Workplace Etiquette: Why Being Polite Counts on the Job

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Item Number:
HRM 8094DV
24 min.
Closed Caption:
Human Relations Media
Grade Level:
9 - College
There's a right way and a wrong way to behave in the workplace. Doing things the wrong way can result in getting fired. Doing things the right way can result in job security, salary increases and promotions. Using acted-out scenarios in common workplace settings, plus commentary from real bosses, the video shows teens conducting themselves inappropriately and then models what is appropriate. Topics include: how to dress properly; how to treat customers and fellow employees with respect; using appropriate language; respecting personal boundaries; being punctual; proper telephone manners; proper voicemail and email usage; avoiding gossip; responding appropriately to constructive criticism; and being a good listener. Extensive teacher's guide contains student handouts, pre-tests and post-test for extended learning.

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